OFFICE HOURS

  • Monday 9 a.m. – 5 p.m.
  • Tuesday 9 a.m. – 1 p.m. (from 03.03.2026)
  • Thursday 9 a.m. – 5 p.m. 

You can also easily contact us on weekdays by e-mail or with our on-line contact form below :

medecine-maternelle(at)hin.ch

We endeavour to respond to all e-mails within 3 business days (outside official and school holidays of Geneva’s canton).

Please note that no urgent medical advice can be given by e-mail.

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INFORMATIONS

Appointment cancellation

Please inform us as soon as possible to free up a space and help us reduce the waiting times. Appointments not cancelled 48 business hours in advance will be charged.

Billing

Medical services are billed according to the TARDOC tariff system. The Caisse des Médecins is in charge of issuing and managing invoices. You can contact them directly if you have any questions regarding your invoices.

Health Insurance

Outpatient care provided at the clinic are covered by mandatory health insurance (basic insurance, LAMal). Depending on your insurance contract, your insurer may require a delegation form.

Inpatient care are covered by some complementary health insurance plans (LCA). It is billed in accordance with the AMGe tariff agreements. However, your medical fees may not be fully reimbursed by your insurer. We encourage you to check the reimbursement conditions beforehand.

  Our office is ecofriendly and paperless